SHIPPING POLICY

Oscar Euston Shoemakers — Established 1950

Order Processing Times

Ready-to-Wear Items

All in-stock items are prepared and dispatched within 2–3 working days after the order is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.

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Made-to-Order Footwear

Shoes made to order require time for production before dispatch.
Customers should allow 2–4 weeks for production before the shoes are ready to ship.

Production times are estimates and may vary slightly depending on materials, custom specifications, or workshop workload.

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Delivery Times

• UK Delivery: typically 2–3 working days after dispatch

• International Delivery: typically 4–7 working days after dispatch

Delivery times are estimates and may vary depending on courier services, destination, and customs clearance for international shipments.

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Shipping Confirmation

Once your order has been dispatched, you will receive shipping confirmation and tracking details where available.

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Incorrect Address / Failed Delivery

Customers are responsible for providing accurate delivery details.
If a parcel is returned due to incorrect address information or failed delivery attempts, additional shipping charges may apply.

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Customs & Import Duties

For international orders, customs duties, import taxes, or local fees may apply.
These charges are the responsibility of the customer.